Ping Spike Help

[Krazychic 3324]

So I'm experiencing ping spikes across the board when gaming after a toddler decided to mash my keyboard.

I thought everything was fine but when I next turned my PC I couldn't access it without answering my recovery questions to change the password (win11) and anything I had been logged into I was logged out and all passwords not saved (my saved passwords and not correct, I need to change them slightly to gain access but it saves time to have it partially saved)

 

What have I done to try and rectify the issue? Pretty much everything here >> 14 Ways On How To Fix Ping Spikes Permanently (technewstoday.com), there were 4 corrupt files that were repaired but everything else was fine, and today I replaced the cat 6 ethernet cable. 

 

It is only my PC that's doing it, the other 3 in the house have no issues.

 

Can anyone suggest somewhere else I can start looking or what to do to help please?

 

Edited January 4 by Krazychic

[Takka 13590]

I'm assuming you're seeing these spikes in 8.8.8.8 ping tests too? Do you have another hardwired device that you can run the same test with?

 

If both devices on your network see the same spikes or packet loss, then it's either going to be your ISP or internal network, and you can further determine witch by comparing ping tests to your gateway (router). I can explain how to perform this kind of test if it's something you want to investigate.

 

Just want to definitely rule out your internet connection and network.

 

[Krazychic 3324]

 

PS C: \Users\krazychic> ping loopback
Ma: Pinging DESKTOP-BJH5QPR [: :1] with 32 bytes of data:
Reply from : :1: time<Ims
Reply from : :1: time<lms
Reply from ::1: time<lms
time<Ims
Reply from : :1

Im Ping statistics for ::1:
Packets: Sent = 4, Received = 4, Lost = e (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
PS C:\Users\krazychic> ping : :1
Win

Pinging : :1 with 32 bytes of data:
Reply from : :1: time<lms
Reply from : :1:
time<Ims
 

 

-------------------------------------------------------------------------------------------------------------------------------------------------------

 

Reply from 8.8.8.8: bytes=32 time=1lms TTL=58
Reply from 8.8.8.8: bytes=32 time=11ms TTL=58
Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 4, Lost = e (0%
Approximate round trip times in milli-seconds:

Minimum = 11ms, Maximum = 11ms, Average = 11ms
PS C: \Users\krazychic> ipconfig
Windows IP Configuration
Ethernet adapter Ethernet:
 

Edited January 5 by Krazychic

[AntiMomentum 75]

11 hours ago, Krazychic said:

So I'm experiencing ping spikes across the board when gaming after a toddler decided to mash my keyboard.
 

It is only my PC that's doing it, the other 3 in the house have no issues.

 

Is this a laptop? Because if an external keyboard like for a Desktop got mashed it shouldn't cause ping spikes especially not after a reboot.

I've seen Windows act up persistently after being dropped in a laptop even when the hard drive itself survives without issue. Beyond just ping spikes. Speaking of the drive you should backup any important data right away if this is a laptop since there's a chance it could be damaged. Once you've done that I would start the Windows Reset with the Keep My Files option. This will uninstall all your games and programs so again be sure you have whatever you want/need backed up first. But the reinstall has fixed weird OS issues for me in the past and this sounds like one of those.

https://support.microsoft.com/en-us/windows/give-your-pc-a-fresh-start-0ef73740-b927-549b-b7c9-e6f2b48d275e

Keep in mind this could take a long time. Especially if Windows is corrupt or the drive is damaged. Just assume it will take hours.

Edited January 5 by AntiMomentum

[Krazychic 3324]

52 minutes ago, AntiMomentum said:

Is this a laptop? Because if an external keyboard like for a Desktop got mashed it shouldn't cause ping spikes especially not after a reboot.
 

 

It's a desktop. I have given thought of restoring to a previous date, unsure if I should.

[Takka 13590]

That's way too few pings to tell us much, especially if intermittent. After the address you're pinging, put a space and -t

 

That will make it keep pinging forever unless you close the window or hit Ctrl + C. I'd say let the pings run for 30min, side by side, and then hit ctrl+c and post this part of the results for each: Packets: Sent = (x), Received = (x), Lost = (%)

[Krazychic 3324]

Ping statistics for 8.8.8.8:
    Packets: Sent = 12229, Received = 12217, Lost = 12 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 115ms, Average = 11ms

 

-------------------------------------------------------------------------------------------------------

 

Ping statistics for IP ADDRESS WAS HERE:
    Packets: Sent = 11677, Received = 11677, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

 

 

Ran over 3.5 - 4 hours

 

[Takka 13590]

12 hours ago, Krazychic said:

Ping statistics for IP ADDRESS WAS HERE:

Was this to something other than 8.8.8.8?

[Krazychic 3324]

it was to my public ip address, the top details were to 8.8.8.8

 

[Takka 13590]

1 hour ago, Krazychic said:

it was to my public ip address, the top details were to 8.8.8.8

Seems your computer's connection to the internet is okay. The jitter isn't great (variance in latency), however it's not that bad.

 

I'm personally out of ideas... sorry. =\