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DSalimander

[TC21] Tutorial - How to get a Refund

Tiddy-bits:

2 hours ago, DSalimander said:

Consider a credit card charge back

Oh yeah Steam may ban you or add restrictions to your account if you do a chargeback.

 

Once did I ever get a refund for a game years after I got it. I bought Rocket League back in 2018 and got a refund for it in early 2020. The reason for the refund was because the game dropped support for macOS and Linux.

 

The automatic refund process was rejected due to the purchase taking place longer than two weeks ago or played longer than 2 hours, but after further explanation (I cannot physically play the game as advertised anymore because my OS wasn't supported anymore), it went through. Since the purchase was so long ago, I was credited back via Steam Wallet.

 

As per your agreement with Steam, you're neither guaranteed nor entitled to a refund to any games you buy if you are outside of the 2 hour/2 week threshold (which in my opinion is a bit short - GOG has a relatively generous one month return policy with no restrictions on play time), but they will obviously make an effort to provide some customer satisfaction.

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49 minutes ago, Kavawuvi said:

Oh yeah Steam may ban you or add restrictions to your account if you do a chargeback.

The nuclear option.

 

49 minutes ago, Kavawuvi said:

Once did I ever get a refund for a game years after I got it. I bought Rocket League back in 2018 and got a refund for it in early 2020. The reason for the refund was because the game dropped support for macOS and Linux.

Speaking of which, I wonder how much of my MCC crashing problem is related to them forgetting that the game needs to be supported on Windows 7 still, as per the store page's minimum requirements.

 

I only bought the game when ODST became available recently, and even then I only got H2A, H3, ODST, and Reach. Glad they discounted ODST more than the rest, retroactively acknowledging the fact that it was never meant to be sold as a standalone AAA title.

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56 minutes ago, Kavawuvi said:

Once did I ever get a refund for a game years after I got it. I bought Rocket League back in 2018 and got a refund for it in early 2020. The reason for the refund was because the game dropped support for macOS and Linux.

 

I'm very surprised that they gave you the refund for that

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Kavawuvi: one of these days these glutes are gonna squawk all over you

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