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Tags not appearing.

When I open the "characters" folder in the Halo Custom Edition tags folder and click characters and look in 1 of the character folders, No characters are actually in there I tried 4 times to reinstall but nothing is working.

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Sounds like you're only installing HEK. HEK itself doesn't provide all the tags. You'll need to manually extract them from maps. You can do so with HEK+ but the newer tool MEK is better for doing so.
You can grab it here.
Character tag data is usually found in campaign maps as well. So you'll have to find converted PC maps or have a copy of PC yourself.

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