Krazychic

Clients / Customers

Why are customers being called clients these days?  I feel there is a distinct difference between a client and a customer dependant on the business they are attending other than that they are the same people.

 

What are your thoughts?

Share this post


Link to post
Share on other sites

Tiddy-bits:

42 minutes ago, IkaBula said:

 It's all semantics anyway.

 

agreed. Ive seen the use of client, guest, customer, consumer, shopper, buyer, patron etc. Its all the same, it is just the business trying to one up or be different than the other business by being more personable towards the person with the money,  with the common goal of separating that person with as much of their money as possible.


h2_zpsdpjizr8c.jpg

Share this post


Link to post
Share on other sites

My post is derived from a status update on FB from a friend.  She works in a Lawn Mower Sales/Repair shop and refers to the 'customers' as 'clients'.  I find this incorrect.  I feel the label client is reserved for a specialist field like psychology but then one would be considered a 'patient' would they not?

Share this post


Link to post
Share on other sites

The term seems to be used very freely over here to cover anyone receiving any sort of service.

What cracks me the hell up is that the term is used in New York state to describe Welfare and Food Stamp recipients as if to confer upon them an air of dignity of some sort.

Share this post


Link to post
Share on other sites

I'd argue that there is a difference between a customer and a client. Clients to me are people who continuously use the service of someone, whereas a customer is someone who conducted a transaction.

 

A masseuse has clients.

Walmart has customers.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.