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About Thomas

Extra Information

  • Gender
  • Location
  • Occupation
    Storm Chaser and Computer Tech.
  • Interests
    Loud music, computers, astronomy, meteorology and gaming.

Contact Methods

Computer Details

  • Name
    Mr. Custom
  • Central Processor
    AMD FX-8350 x8 @ 4GHz
  • Motherboard
    Gigabyte GA-78LMT-USB3 (Rev 6.0)
  • Graphics
    ATi Radeon HD 7750 (2GB)
  • Memory
    16GB (4x4GB) 1600MHz DDR3
  • Sound Card
    ATi Radeon HD7750 (2GB)
  • Storage
    250GB Samsung 840 SSD
  • Power Supply
    Corsair CS750M
  • Case
    Zalman Z11 Plus Tower
  • Display
    Panasonic 50" OLED 4K TV
  • Keyboard
    Zalman ZM K300M
  • Mouse
    Zalman ZM-M500WL
  • Operating System
    Windows 7 Professional x64

Recent Profile Visitors

1,282 profile views
  1. It turned out to be a peer issue. A really big one at that. I am not certain where or where the issue actually lies, but suffice to say that for the most part the issue has gone. I do still get the odd lag spike, but it was nowhere near what it was when Solaris was assisting me. I would like to thank everyone who suggested possible fixes in this thread, especially to Solaris who took the time out of his own day to help me figure out what the problem actually was, and after passing this data to my hosts, was able to get them to try a few new things they never did before. I saw a pretty dramatic improvement when they moved me to a new switch, and that seems to have cured the issue for the most part.
  2. This is odd, they did pings and lost nothing... this is really frustrating...
  3. Here is a video I took in one of our servers, and I was the only player at the time in all servers, perhaps this helps determine the cause... The video shows how it is lagging by "teleporting" and "jumping" in some places quite significantly to different parts of the map and warping through walls. I still have no idea what is causing it other than a possible DDoS attack. Does anyone have any ideas or suggestions? This is making me pull my hair out!
  4. I am not aware of how to run constant pins tho... Also, we have a member from the USA who lives around 300 miles from the server, gets around 33 - 66 ping and even he lags like we all do. Does this help?
  5. Java, thank you for your reply... My dedicated server hosts actually completely rebuilt my box with the same specs, so it cant be the box, unless they accidentally added faulty hardware. But it is not just me that is being affected, it seems that someone in our gaming organisation seem to be lagging as well, and they are in the same state as the server, and have 33 ping... I don't understand whats going on...
  6. So the story goes like this: I have hosted a server with a company in Pennsylvania now for around 2 years and earlier this month, on or about August 8th, they had equipment failure causing a massive power surge to go to the rack where our server is located. It fried the entire rack of servers and all the hardware in them, including drives, motherboard and power supply. I am not entirely sure if it fried the RAM as I was not told this, but I suspect that it is at least damaged. The RAM we had in our old server is possibly in our new server, could this be a cause of the lag we are experiencing? Our server specs are as follows... NOTE: This setup was working just fine before the above described event, although has some minor changes, like the WD Black before was a 2TB, now it is a 1TB. Apart from the other drives, that is the only change and the system SSD is now 240GB instead of 120GB. A pair of Intel Xeon X5650 with each one having 6 cores and 12 threads, making it 12 cores and 24 threads 72GB of RAM (all of them are 4GB modules) DDR3 (possibly 13333Mhz) We also have a 56GB page file to bring it up to 128GB of virtual RAM, a 240GB SSD (to run Windows and programs) a 1TB WD Black (7200RPM drive with 32MB cache) a further three 1TB drives for backups and data storage for installing more servers, saving maps and other server installs for access, to not cause lag on the game servers drive (dedicated 1TB WD Black as above) 1Gbps line Server 2008 R2 (64-bit) Is there anyone out there that knows what could be causing this? I have tried everything I know, and I am only pulling my hair out trying to fix this! The lag seems to be intermittent, but I am not sure whats causing it, I could upload a video to show you what is happening if you need me to, which I will start converting once I have posted this thread, if any replies, I will post it to a reply instead.
  7. The server is completely dedicated... Not a VM...
  8. Booting in to safe mode is an absolute no no! The server is thousands of miles away in another country and it would be silly to travel there when I cant get access anyway. I have emailed our hosts with a full breakdown of what is happening to see what they can do since they are actually there in the data centre where our server is located. Lets see what they say... Thanks for your suggestion Sunstriker7, I cannot get to the server to do what you are suggesting... Sorry.
  9. Well, we have a server, running Windows. We have noticed that for some time, our dedicated servers CPU has been using up in the area of 95% to 100% usage on both "System Idle Process" and "WMI" or "Windows Management Instrumentation". Oddly, when I disable or stop/pause) WMI, the CPU use drops to around 10% - this is with some 200 game servers running on it at the same time I might add and appears to be more normal - considering we have 8 cores and 16 threads! We also had a lag issue that seems to have been caused by two Trojans and a pair of PUAs ("Potentially Unwanted Apps") that we found and removed using AVG Business on a free trial (I plan to register it moving forward for our protection). The screenshot below shows that the "System Idle Process is eating CPU cycles! I have been in communication with our hosts for a few days now trying to resolve this matter and so far, we have managed to eliminate 2 of our three issues. We still have the high CPU issue which appears to be caused by WMI and "System Idle Process". I also found that Internet Explorer had some sort of proxy configured, which I have now removed and asked it to "auto detect" settings and now that is working as well. I have done a lot of research that in total over the last two days, I have spent a total 21 hours trying to work out what is going on, and although I did find two issues which I have managed to resolve, I am still at a loss as to what could be causing the WMI high CPU use on our dedicated server. I have tried everything I can think of! Our server specs listed below for reference... Intel Xeon E5530 x 2 (yes, I do mean a pair of pysical CPU's) with 4 cores and 8 threads on each 72GB DDR3 1333MHz (18 x 4GB) 120GB SSD (running Windows only) Three 2TB drives one is a WD Black with 64MB cache and 7200rpm that is "hosting" all of our game servers only although I may have to get a second smaller drive when we start hosting ArmA servers for =DN=. A second WD Black and a Toshiba. 1Gbps port What else you need to know? I have tried everything I can think of to resolve this and have got nowhere but more frustrated and annoyed with it refusing to stop eating up CPU cycles. It causes some major lag in our game servers and even causes people to be kicked because of this one issue. I don't know what I am missing, can anyone help me out here? I am a wits end! Let me know if you need further information... Thanks again...
  10. OK then people... Assuming I can bring this thread back to life again... Here is my home internet... And here is the connection to our dedicated server: I will be honest here, I would kill for internet like that at home!!!!!!!
  11. I used the default ports and all that so yes. I have five CoD4:Modern Warfare servers running just fine...
  12. If you have an IM program such as Steam, Evolve or Discord, let me know the ID and we can go from there.
  13. I am not sure that is a good idea, my server may detect it is being DDoS'ed or our hosts may say that and shut off my server. I could do teamviewer at some point so you can look at it all for yourself if you like, that's one way to get this figured out I think.
  14. What is it that needs to be done to keep them online? I can write to my hosts and ask them to look in to it if needs be but I am not holding out much hope here.
  15. I have seen the above mentioned thread and I tried it, still crashing... Also, the servers, all 5 of them, are being run on a dedicated server in a large datacenter in the United States. As are all of our dedicated servers.